Customer Success: How a Pharma Team Reduced Travel Time by 30% Using SalesZone.ai
- Erturk Celenk
- Oct 29
- 2 min read
Introduction
In the fast-paced pharmaceutical industry, field representatives spend most of their time visiting doctors, pharmacies, and hospitals. Every minute on the road counts. A leading pharmaceutical company struggled with inefficient route planning and high travel times, reducing the number of daily visits their reps could complete.To solve this, they implemented SalesZone.ai, the AI-powered scheduling and route optimization platform designed for field sales and marketing teams.
The Challenge
Before using SalesZone.ai, the company’s reps planned their daily visits manually—often using Excel or basic mapping tools.This led to:
Overlapping territories and unbalanced workloads
High travel times between visits
Inconsistent visit frequencies (some clients were missed or over-visited)
Difficulty tracking field activities in real time
Average daily travel time: 6.5 hours per repAverage visits per day: 7
The Solution: SalesZone.ai
SalesZone.ai transformed how the team planned and executed their daily operations.
Key features used:
AI-Based Route Optimization: Automatically generated shortest and most efficient routes.
Dynamic Territory Clustering: Grouped clients geographically for better territory balance.
Smart Scheduling: Assigned visits based on frequency, availability, and travel constraints.
Live Tracking: Managers monitored real-time location and progress of each rep.
The Results
After 8 weeks of using SalesZone.ai, the improvements were measurable and significant:
Metric | Before | After | Improvement |
Average Travel Time | 6.5 hrs/day | 4.5 hrs/day | –30% |
Visits per Day | 7 | 10 | +43% |
Fuel Costs | 100% baseline | 70% | –30% |
Missed Visits | Frequent | Rare | –90% |
Customer Testimonial
“SalesZone.ai completely changed how our team operates. We now spend less time driving and more time with customers. The route optimization and frequency planning tools are incredibly intuitive.”— Regional Sales Manager, Pharma Company
Key Takeaways
Smart automation reduces manual planning time.
Optimized routes lower travel time, fuel use, and CO₂ emissions.
Territory balancing ensures fair workloads and better coverage.
SalesZone.ai helps sales leaders make data-driven decisions.
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